General Bluechip Privacy Information

Providing confidential information about the client is important to us, as this allows us to make sure that the player does not create fake accounts or engage in shady activities using our platform. We store all your data under full encryption and third parties will not be able to receive it.

Blue Chip India is a licensed platform. We are regulated by Antillephone N.V, and we were able to obtain license number 8048/JAZ from the government of Curacao almost immediately, as we tried to meet all the requirements of the gaming market.

Providing confidential information about the client is important for Bluechip, as this allows us to make sure that the player does not create fake accounts or engage in shady activities using our platform

Required Data for Bluechip

There is a list of data categories that we need to work on correctly with your account. This list may vary due to different circumstances, i.e. we may request additional data, which will also be personal, including information about personal data, in accordance with the Privacy Policy, and the use of cookies.

And so, to begin with, we need the identification data of the client:

full name and surname;
an identification number;
Date of Birth;
a number of the passport or other document confirming the identity.

Then we need the contact information:

phone number;
residential address;
email.

In the process of using our platform, we may ask you for data regarding the financial part of the account:

the account number on our platform;
payments, both incoming and outgoing.

Sometimes we send you something like a survey in which we want to hear from you about your preferences and habits regarding our service and the use of the platform in general. We may also be interested in your experience of using Bluechip promotions and your impressions and successes.

We also collect information on a regular basis regarding the bets you prefer to make, your successful transactions, and winnings, as well as we are interested in which areas of betting and games you are most interested in.

The data we need:

IP of your device from which you log into your account;
browser version;
device model;
operating system;
use of Wi-Fi or mobile traffic;
your device language and time zone.

We also collect information regarding your visit to our platform:

the date;
time;
device;
browsers;
the products you searched for and viewed;
page load time;
errors, if any;
the correctness of the page (were there any crashes when scrolling, etc.).

All data we request may be used for different secure purposes:

to create your account;
to manage your account;
for marketing.

In order to work honestly and transparently, we must also work with medical data that is directly related to gambling addiction. Such data is collected and stored for quite a long time and is not deleted from the server, since it is primarily for the player’s safety. This stage is necessary for us to comply with the requirements of the gaming legislation in relation to responsible gambling.

Protection of minors. We monitor information regarding the age of players because those who are under 18 years old are not allowed to play. In order to avoid difficulties with minors, we ask everyone to provide a full date of birth and, upon verification, attach a document that will confirm your words.

Why Do We Need Personal Data?

The collection and processing of personal data are necessary for a number of different reasons:

To create an account and the so-called conclusion of a contract with a client;
Compliance with legal obligations in connection with lawful activities;
Compliance with the interests of our clients and ours.

There are also many purposes for collecting and processing personal data:

providing services to users;
sending administrative information (changes in user agreements, etc.);
marketing alerts;
training materials for beginners;
new events that will be relevant to different users.

We also monitor all risks with the unfair use of our platform and stop attempts at money laundering and financial terrorism. Thanks to the correct processing of personal data, your transactions will be safe and will not be used by third parties.

Such information will help if it is necessary to challenge claims at the legal level.

Information Storage Time

Depending on what purpose is provided for obtaining personal information, there may be a different period of its storage. To do this, we take into account your agreement and contract. We also take into account our interests at the legal level and legal acts related to the fight against financial manipulation and money laundering through our platform.

Confidentiality of Personal Data

All personal data is stored exclusively on our server and can be transferred to third parties only in case of violation of the law and our cooperation policy for the period of clarification.

User Rights

According to the law, the user has a list of rights in relation to personal data within our platform and cooperation:

You have the right to receive all personal data that is processed by us upon written request. If such a request is received from you more than once, we will ask you to provide copies of your documents in order to make sure that the request comes from you. We may refuse to provide such data if we are not sure about the sender of the request;
You may request that any information about you that you believe is incorrect, outdated, or incomplete be corrected;
You can ask us to restrict the processing of your personal data. And we, if the request does not violate any rules of the law, are obliged to comply with it;
You can object to the processing of personal data by our platform at any time;
However, this right does not apply if the personal data requested for deletion are processed on legitimate grounds, for example on the basis of legal obligations to comply with the relevant legal acts;
You can request the data for yourself or for transfer to another organization. In this case, we are not required to store your personal data if you choose to transfer it outside of our platform.

After submitting a request to us, the processing of the application lasts up to a month. If we have an increased load, then we process the request up to 2 months.

If the request is illegal or does not comply with the policy of our company, then we have the right to:

charge a fee for providing information as it requires administrative work;
deny you your request.

Transfer of Data to Third Parties

On our site you can see links to third-party resources, for example, about responsible gambling and gambling addiction). Because these resources are not ours, we are not responsible for their privacy practices and cannot guarantee the total security of your personal information if you do share it with them.

Before agreeing to the privacy policy of those resources, read all the information and only then tick the consent box.

We do not share or sell your information to other resources in any way. All information that they need for cooperation is not personal.

We reserve the right to share your personal data with selected third parties for specific purposes, but this is only for:

our affiliated third parties;
designated third parties who perform services on our behalf pursuant to a written agreement that provides appropriate safeguards and limitations with respect to the processing of personal data.

We may also provide your information to law enforcement if requested.

We make every reasonable effort to protect your personal data, but we cannot accept responsibility for third parties related to your service through our website.

User Security Responsibilities

We try for keeping the personal data of customers as safe as possible. But you must understand that every system can fail and we cannot guarantee 100% protection. We are also not responsible if you decide to transfer data to other similar platforms outside of our organization.

You acknowledge and agree that the security measures described, implemented, and maintained by us to protect your personal data and other related data, provide a level of security appropriate to the risk in relation to your personal data.

Also, change your login credentials from time to time.

Required Settings

You can opt-out of our promotional notices and communications at any time. This can be done by sending us an email. At the bottom of the email, click on unsubscribe.

You can also do this through our support service at any time of the day.

Please note that any administrative or service emails (for example, to confirm a deposit or notify you of an update to our Privacy Policy or the General Terms and Conditions) do not offer the option to unsubscribe, and such an option will not be effective as they are necessary to provide the services you requested.

Privacy Policy

We have the right to make changes to the current privacy policy due to changes in the gaming market and in the legislation. Therefore, with each change, we can use cookies at any time to post information on our portal in a timely manner.

The Privacy and Cookie Policy does not apply to products or services of third parties or the activities of companies that we do not own or control.

Contact support

You can contact our Bluechip support team at any time for all data and privacy policy issues. Our email address is available at the bottom of the main page of the site.

If you have legal claims against us, you can contact the data protection authorities at any time and state your problem in detail. We will then be obliged, upon request, to provide the authorities with all the requested data.